Why is there a maximum amount on how much I can top up?
To help keep your account secure and protect against fraud, we limit the amount that can be topped-up with each transaction. This amount should increase for you with time, but if a higher limit would be useful sooner, don’t worry – just get in touch with our support team.
Alternatively, you can set up a credit account which means you’ll never run out of credit – we’ll simply invoice for what you use. If you’re sending over 500 texts per month on behalf of a registered company, you can apply to upgrade your account. If this sounds like the right option for you, get in touch and our support team can help you.